Frequently Asked Questions

If your question is not answered here, or to schedule your cake consultation, please call us at 215-247-7374.

 

How much will a Bredenbeck’s Bakery wedding cake cost?

Our cakes start at $5.25 per serving. Pricing is determined based upon the complexity of your cake, how much labor is involved, and the materials and ingredients used to create it.

 

What is included in my package with my venue?

If your cake is included with your venue, a pound cake iced in buttercream with buttercream design is included. Flavors included vary depending on venue and package.

 

When should I book my wedding cake consultation?

In order to accommodate your big day, we ask that you schedule your appointment 4-5 months prior to the wedding. We typically schedule our appointments about 3 weeks out so we encourage your to reach out sooner rather than later! 

 

When do you schedule wedding cake consultations?

We schedule tastings appointments Tuesday through Sunday. Hours vary depending on availability so please call us at 215-247-7374 for details.

How long will my cake consultation take?

We allow an hour per appointment so that you can have enough time to design a cake that perfectly fits your style.

 

What should I bring with me for my consultation?

Please come with a cake budget in mind, so that we can be sure to stay on track with what you want to spend. Also, we welcome pictures or sketches of the cake you have in mind. (If you don’t have any, don’t worry! We have plenty of ideas and photos to share with you.)

 

What if I have to cancel my appointment?

If you must cancel, please contact us at least 48 hours before your scheduled appointment. We will be happy to reschedule you for another date.

 

Do you require a deposit at my appointment in order to reserve my wedding date?

No. However, we do require a $25.00 nonrefundable appointment fee for weddings smaller than 55 guests. This fee will roll over to your wedding cake cost should you choose to move forward with Bredenbecks.

Do you deliver your cakes?

Yes! Delivery fees are based upon time and mileage round trip.

 

How many people can I bring with me to the tasting and where will it take place?

Due to current COVID restrictions we are allowing up to 3 guests per appointment including the couple. Please note, we are currently asking that everyone wears a mask while at the bakery or in the office. 

 

What should I do with my top tier?

To Freeze:

1. Place top tier of cake in freezer unwrapped for 5-6 hours.

2. Remove cake and cover it with clear plastic wrap.

3. Seal with heavy duty aluminum foil to prevent freezer burn.

4. Replace cake in bakery box and close. Place in freezer.

 

To Defrost:

1. Remove from freezer at least 5-6 hours before serving.

2. Remove cake from box. Remove aluminum foil and plastic wrap.

3. Set cake out at room temperature until completely thawed.

4. Cut cake and serve with champagne! Enjoy!

If your question is not answered here, please call us at

215-247-7374 or email us at sales@bredenbecks.com.

How do I cancel my order due to COVID-19?

We are happy to post-pone your order, offer a gift certificate for the full amount, or issue a refund with a 3.5% fee. Wedding cake orders will be issued a refund with a $50.00 fee.

 

How much will a Bredenbeck’s Bakery custom cake cost?

Our cakes start at $5.25 per serving. Pricing is determined based upon the complexity of your cake, how much labor is involved, and the materials and ingredients used to create it.

 

Does Bredenbeck's accommodate dietary restrictions?

Nut Allergies

Although we offer nut free products, we are not a nut free facility. For those highly allergic we recommend seeking out a nut free bakery to better accommodate your needs and reduce the risk of cross contamination. 

Gluten Free, Dairy Free, Egg Free

We offer gluten free, dairy free, and egg free products respectively. Unfortunately, we do not yet offer gluten free cakes that can also be dairy free, or dairy free cakes that can also be gluten free. We ask for at least 72 hours notice these orders. 

Fondant. Sculpture, and 3D Cakes

Bredenbeck's reserves the right to replace any portion of our custom sculptural cakes with serve-safe approved items to ensure the stability and design execution. Such items can include Styrofoam, rice crispy treats, and dowels, etc. 

 

Can fondant be refrigerated?

We do not suggest refrigerating any cakes that are iced or decorated with fondant. Please note, we also do not recommend any icings, decorations, or fillings that require refrigeration on cakes with fondant pieces. 

 

Do you deliver?

Yes. Delivery is available for any order. Please note, we require at least 48 hours notice for delivery orders. Delivery fees are based upon time and mileage round trip. Local delivery start at $15.00.

What is your return policy?

Our desire is for each of our customers to be 100% satisfied with their purchase.  All products are the responsibility of the customer once it leaves our bakery.  If for some reason, you are unsatisfied, please contact the bakery immediately.  The managers and owner will work together to resolve your situation in an individual and timely manner. Due to handcrafted nature of our products, there will not be a cash refund given. In some cases, we will offer to fix a mistake, replace a cake, or provide a gift certificate towards a future purchase.

 

 

Wedding Questions

Wedding Questions

General Questions